1. Cancellation Policy

• Customers can request order cancellations within 24 hours of purchase.

• Cancellations after this period may not be eligible for a full refund.

• Project-based services may have specific cancellation terms outlined in the service agreement.

2. Refund Policy

• Full Refunds: Only if services have not yet commenced.

• Partial Refunds: If the project is partially completed, a proportional amount may be refunded.

• No Refunds: For completed projects or services already rendered.

3. How to Request a Refund

To initiate a refund, email support@skillsecurex.com with the order details. Refunds will be processed within 7-14 business days.

4. Changes to This Policy

We reserve the right to modify this policy at any time.